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Call Center in uscita

Outbound Call Center: the auto dialer for your campaigns.

DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

Cos'è un call center in uscita

Differences between inbound and outbound.

Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.

The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business.

Superior Features

DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

Flusso del call center in uscita
Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.
Tre modalità operative

Choose the dialer mode that best fits your campaign.

Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.

Modalità 1

Progressive Dialer

The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business.

  • Superior Features
  • DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.
  • Ideal for premium B2B telemarketing
Modalità 2 · Consigliata

Power Dialer

Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.

  • Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.
  • Customizable Dial Rate (1.0, 1.5, 2.0, 3.0)
  • Optimal productivity/quality balance
Modalità 3

Agentless Dialer

The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business.

  • No agent required
  • Maximum speed, minimum cost
  • Ideal for IVR campaigns, reminders, automatic surveys

Limite massimo: Superior Features

Configurazione

Three steps to activate a campaign.

Outbound campaign configuration is simple and fast: define the queue, call reasons and start the campaign. All managed from the web interface.

1

Coda in uscita

DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

2

Motivo della chiamata

Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.

3

Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.

The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business.

Configurazione del call center in uscita
Superior Features

DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.

Operazioni supportate:

  • Rispondere / Terminare / Attesa
  • Disposizione della chiamata (call disposition)
  • Callback recording

Per Queue Manager

Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.

Operazioni supportate:

  • Visualizza i dettagli della campagna
  • Esaminare le metriche
  • The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business.
  • Analisi dei risultati
  • Gestire lo stato delle code
Multi-Time Zone per aziende internazionali
Superior Features
Multi-Time Zone

Multi-time-zone for international businesses.

DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

  • Massimo 24 fusi orari personalizzati
  • Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.
  • Infrastructure hosted in Italy, owned by an Italian company, dedicated exclusively to Unified Communication systems. Full GDPR compliance.
  • Applicabile a: Extension, Inbound Route, Outbound Route, IVR, Ring Group, Queue

Business model

L'Outbound Call Center è un The number of users and simultaneous calls can be resized with a few clicks based on different customer needs, helping you offer flexible solutions for every type of business opportunity. DRIN PRO can grow with your business. Superior Features

Solo PSE DRIN PRO is the UCaaS solution based on the Yeastar technology platform, certified with major phone and VoIP gateway manufacturers using SIP standard. An Italian, multi-instance, secure and green infrastructure, designed to grow with your business.

Boost your campaigns

Ready to double your outbound team's productivity?

Voice, video, applications, integrations, collaborations and much more, offered in a single "PLUS" solution that meets all the needs of the SMB.