Resource Center

All DRIN PRO documentation in a single page.

Access legal documentation, technical guides, datasheets and support channels. Full transparency on your rights and how to use the DRIN PRO UCaaS service.

Legal Documentation

Compliance, privacy and terms

All contractual and regulatory documents governing the use of DRIN PRO. Updated to the latest revision of August 11, 2026.

Privacy Policy

GDPR Compliant

Notice pursuant to the GDPR (EU Regulation 2016/679). Data controller: Skillworks S.r.l. Describes the types of data collected, purposes, retention and data subject rights.

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Cookie Policy

Transparency

Extended notice on cookies used on drin.it: technical, analytics and profiling cookies. Consent methods and preference management via the banner.

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Terms of Service

Contract

General contract terms for using the DRIN PRO UCaaS platform. Rights and obligations of the parties, liability, billing, suspension and termination.

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SLA — Service Level Agreement

99.95% Uptime

Formal commitment on service availability (99.95% uptime), ticket response times, 24/7 monitoring methods and refunds in case of SLA breaches.

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GDPR & DPA

Art. 28 GDPR

Data Processing Agreement compliant with Art. 28 GDPR. Defines roles (Controller / Processor), data categories, security measures and sub-processors (Yeastar, cloud providers).

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General Terms and Conditions of Contract

Contract

The official contract governing the provision of the DRIN PRO service: 29 articles, signature section and specific approval of clauses under Articles 1341 and 1342 of the Italian Civil Code. Available in Italian, English and Spanish.

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Technical Documentation

Guides, datasheets and manuals

Official Yeastar P-Series Cloud Edition technical resources to configure, use and optimize the DRIN PRO platform.

Yeastar P-Series Documentation

Yeastar Official

Complete manual of the P-Series Cloud Edition platform: PBX configuration, users, queues, IVR, routing, SIP trunk integrations. Updated to the current version.

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Linkus Clients Guides

UC Client

User manuals for Linkus clients (Mobile iOS/Android, Desktop Windows/Mac, Web): installation, account setup, calls, presence, chat, file sharing.

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Yeastar P-Series Datasheet

PDF

Technical datasheet with all specifications: max user capacity, extensions, concurrent calls, included features, network requirements and IP device compatibility.

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Support & Contact

How can we help you

Direct channels to request assistance, contact sales or check the service status in real time.

Web Live Chat

Live

Talk in real time with our sales team. Personalized demos, quotes, clarifications on plans and features. Available during office hours.

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Service Status

Real-time

Real-time monitoring of DRIN PRO platform availability. Incident history, scheduled maintenance and official communications.

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Technical Support

SLA guaranteed

Technical assistance for active customers: email tickets, direct phone +39 030 8373176, knowledge base. Response SLA guaranteed by contract.

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Need a personalized demo?

Book a free 30-minute session with one of our consultants. We'll analyze your needs together and configure the best solution for your company.

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